FAQ

The Ins And Outs of How We Do Business

Frequently Asked Questions

Reservations

How soon must I cancel my appoinment?


You must cancel your appointment within 48 hours of your scheduled appointment date and time to not incur a penalty. Cancellations 24 hours before your scheduled appointment date and time will incur a $15.00 cancellation fees.




Can the same cleaning professional be assigned for each clean?


If you and a specific member of our team just click, we will work to assign your preferred FLC Pros Team Member, but this isn't always a guarantee because our staff schedules varies from day to day.





Technology

When will The Fresh Linen Mobile Application be available for download?


We are working to launch flc.v.1.0 by end of year.





Services

Do I need to provide any of the cleaning products/materials or equiptment?


No. Not unless you have some specific products or equipment you want us to use.




Do you provide window washing services?


We do wash windows for homes and ground level retail stores.





COVID-19

Does your team wear masks?


In accordance with federal, state, and local requirements, all FLC Pros Team Members are required to practice social distancing (6 feet separation) and wear masks while in close quarters. Social Distancing Image




What is the difference in cleaning and disinfecting?


Cleaning with soap and water removes germs, dirt, and impurities from surfaces. It lowers the riskof spreading infection. Disinfecting kills germs on surfaces. By killing germs on surfaces after cleaning, it can further lower the risk of spreading infection. Source: Center for Disease Control (CDC)





Our Company

The Fresh Linen Club is a residential and commercial cleaning company that delivers convenience to busy professionals, families, and companies alike through our proprietary mobile app, The Fresh Linen Club. 

Our goal is to connect you with reliable and experienced cleaning professionals to deliver the freshest clean after every visit.  

Head Office

2817 E Oakland Park Blvd,

Suite 200-B

Fort Lauderdale, FL 33306

Operating Hours

Mon - Fri: 8am - 8pm
​​Saturday: 8am - 8pm
​Sunday: CLOSED

O: 954-451-3118

M: 954-880-4881

info@freshlinenclub.com 

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© 2023 by The Fresh Linen Club.  

954-451-3118

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